What time is check-in and check-out?

Check-in is from 2:00pm and check-out is by 10:00am. Early check-in and late check-out may be available upon request, subject to availability.

Can I arrive after reception closes?

Late arrivals can be arranged. Please contact our team in advance on 03 445 3417 to organise your check-in.

Is parking available?

Yes, complimentary on-site parking is available for guests.

Yes, complimentary Wi-Fi is available for resort guests.

Can I store my luggage?

Please contact Reception to arrange luggage storage before check-in or after check-out.

Do the rooms have kitchen facilities?

Facilities vary by room type. Our villas feature fully equipped kitchens, while selected studios offer convenient kitchenette facilities.

Do all rooms have lake views?

Views vary depending on your room type and location. Many studios and villas offer views of Lake Dunstan, the marina or surrounding mountains. Specific room locations and views cannot be guaranteed.

Do the villas have private boat moorings?

Selected waterfront villas offer private moorings with direct access to the marina. Please contact our team to discuss boating arrangements.

Does Lake Resort have a day spa?

While Lake Resort does not have an on-site day spa, Pure Senses is conveniently located next door. This wellness retreat offers traditional and infrared saunas, cold therapy, relaxation areas and Japanese head spa treatments. Bookings can be made directly through Pure Senses.

Does Lake Resort have a swimming pool?

No, Lake Resort does not have a swimming pool. However, guests can enjoy our beautiful waterfront setting overlooking Lake Dunstan, with selected villas featuring private spa pools.

Is housekeeping provided daily?

Housekeeping services are available during your stay. Please contact Reception for details about your room's servicing arrangements.

Is Lake Resort family-friendly?

Yes, Lake Resort offers spacious accommodation suitable for families, including multi-bedroom villas with kitchen and living facilities.

No, pets are not permitted at Lake Resort.

Is Lake Resort smoke-free?

All guest rooms are non-smoking. Please contact Reception for information about designated outdoor smoking areas.

Does Lake Resort have a restaurant?

Yes, Moorings Restaurant & Bar offers lakeside dining. Breakfast is served daily, lunch on weekends and dinner Tuesday to Saturday. Reservations are recommended.

Can I get breakfast at the resort?

Yes, Moorings Restaurant serves breakfast daily from 8:00am to 10:30am.

Is Lake Resort close to Cromwell attractions?

Yes, Lake Resort is conveniently located near Cromwell's wineries, cycling trails, Highlands Motorsport Park and Lake Dunstan.

How far is Lake Resort from Queenstown and Wānaka?

Lake Resort is approximately a 45-minute drive from Queenstown and 40 minutes from Wānaka.

Does Lake Resort have conference and wedding facilities?

Yes, Lake Resort offers waterfront event spaces suitable for conferences, meetings, weddings and private celebrations, with on-site accommodation and catering options.

How can I get the best accommodation rate?

Book directly through our website to explore our latest accommodation rates and offers.

FAQ

Planning your escape to Central Otago?

Whether you're exploring Cromwell's wineries, cycling the region's scenic trails or relaxing by Lake Dunstan, we've gathered answers to frequently asked questions to help you make the most of your stay at Lake Resort by Marsden.

BOOK YOUR STAY

Arrival & General Information

Check-in is from 2:00pm and check-out is by 10:00am. Early check-in and late check-out may be available upon request, subject to availability.
Late arrivals can be arranged. Please contact our team in advance on 03 445 3417 to organise your check-in.
Yes, complimentary on-site parking is available for guests.
Yes, complimentary Wi-Fi is available for resort guests.
Please contact Reception to arrange luggage storage before check-in or after check-out.

Accommodation & Facilities

Facilities vary by room type. Our villas feature fully equipped kitchens, while selected studios offer convenient kitchenette facilities.
Views vary depending on your room type and location. Many studios and villas offer views of Lake Dunstan, the marina or surrounding mountains. Specific room locations and views cannot be guaranteed.
Selected waterfront villas offer private moorings with direct access to the marina. Please contact our team to discuss boating arrangements.
While Lake Resort does not have an on-site day spa, Pure Senses is conveniently located next door. This wellness retreat offers traditional and infrared saunas, cold therapy, relaxation areas and Japanese head spa treatments. Bookings can be made directly through Pure Senses.
No, Lake Resort does not have a swimming pool. However, guests can enjoy our beautiful waterfront setting overlooking Lake Dunstan, with selected villas featuring private spa pools.
Housekeeping services are available during your stay. Please contact Reception for details about your room's servicing arrangements.
Yes, Lake Resort offers spacious accommodation suitable for families, including multi-bedroom villas with kitchen and living facilities.
No, pets are not permitted at Lake Resort.
All guest rooms are non-smoking. Please contact Reception for information about designated outdoor smoking areas.

Dining

Yes, Moorings Restaurant & Bar offers lakeside dining. Breakfast is served daily, lunch on weekends and dinner Tuesday to Saturday. Reservations are recommended. Moorings Restaurant & Bar
Yes, Moorings Restaurant serves breakfast daily from 8:00am to 10:30am. Moorings Restaurant

Location & Events

Yes, Lake Resort is conveniently located near Cromwell's wineries, cycling trails, Highlands Motorsport Park and Lake Dunstan. Cromwell's wineries, cycling trails
Lake Resort is approximately a 45-minute drive from Queenstown and 40 minutes from Wānaka.
Yes, Lake Resort offers waterfront event spaces suitable for conferences, meetings, weddings and private celebrations, with on-site accommodation and catering options.

Bookings

Book directly through our website to explore our latest accommodation rates and offers. Book Now

FAQ